At Oakland County Housekeeping LLC DBA Front Door Housekeeping, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website, services, or communicate with us.

1. Information We Collect

We may collect the following types of personal information:

• Name

• Email address

• Phone number

• Home address (for scheduling services)

• Payment details (processed securely via Stripe or other third-party payment processors)

• Any other information you voluntarily provide

2. How We Use Your Information

We use your personal information to:

• Provide and manage cleaning services

• Schedule and confirm appointments

• Process payments securely

• Respond to inquiries and customer support requests

• Send important updates or promotional emails (you can opt out at any time)

• Improve our website and customer experience

3. How We Protect Your Information

We use industry-standard security measures to safeguard your data, including:

• SSL encryption on our website

• Secure third-party payment processing (e.g., Stripe)

• Restricted access to personal data internally

4. Sharing Your Information

We do not sell or rent your personal information.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

5. SMS Terms and Conditions:
Upon messaging opt-in, the end user agrees to receive messages from Oakland County Housekeeping LLC DBA Front Door Housekeeping regarding account notifications and offer updates. End users can opt-out by replying STOP or request more information by replying HELP. Message frequency varies. Message and data rates may apply.If you need assistance or have questions about our SMS service, reply with “HELP” to any SMS message you receive, or contact our customer support team at info@frontdoorhousekeeping.com.

• No mobile information will be shared with third parties or affiliates for marketing/promotional purposes

• Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services

• Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Cookies and Tracking

Our website may use cookies or similar technologies to improve user experience and analyze traffic. You can choose to disable cookies in your browser settings.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites.

8. Your Rights

You may:

• Request access to your personal information

• Ask us to update or delete your data

• Opt out of promotional communications at any time

9. Children’s Privacy

Our services are not directed at individuals under the age of 13, and we do not knowingly collect personal data from children.

10. Updates to This Policy

We may update this Privacy Policy from time to time. We encourage users to check this page regularly for any changes.

11. Contact Us

If you have questions about this policy or how we handle your data, please contact us:

Oakland County Housekeeping LLC

6895 South Clunbury West Bloomfield, MI 48322

United States

Phone: 5863295587

info@frontdoorhousekeeping.com